Your VIP player can leave a brand after first experience, never show the real potential.
So, you may loose a player even didn't know that he/she is a VIP.
We bring churned and inactive players back — through personalized outreach, smart segmentation, and human-first communication.
We don’t just offer bonuses — we investigate what really caused the user to leave.
Custom campaigns for 14+ day inactives, based on user behavior and deposit history — localized and emotionally intelligent.
We act before users withdraw — offering curated cashback or reloads to keep them engaged.
Our team contacts users in real time to solve deposit issues before they trigger churn.
Whether it’s poor service, unmet expectations, or a broken promise, we work to fix the issue at its source. This real-time intervention helps reactivate users who might have been lost for good.
After a cashout, we re-engage fast with “comeback” offers or loyalty bonuses to reduce churn.
We're available to assist you and address any questions you may have. You're just a click away.